General/visiting Information for Bristol and Weston

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COVID-19 Homepage

General/visiting Information for Bristol and Weston

 

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Outpatient hospital appointments (not including maternity)

 

Maternity services

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Share your experiences of our services during COVID-19

Share a message with your loved one in hospital

 

Please use the sections above to find out the latest information about visiting, outpatient appointments, maternity services, how to share your experiences of our services during COVID-19, and how share a message with your loved one in hospital. 

 

Due to coronavirus (COVID-19) we have reviewed arrangements to allow visiting to patients staying in hospital in a very careful and COVID-19-secure way.

We appreciate how hard it has been to keep in touch with loved ones who are in hospital with the restrictions in place. We’d like to thank you for your support and understanding during this difficult time.

We need to maintain safety for all, ensuring social distancing and other government advice is followed. We will continue to review our visiting arrangements in line with national guidance and the local infection rates.

This guidance is subject to change at short notice so please check this website for updates.

All Visitors must:

 

  • Wash their hands
  • Wear a surgical face mask (unless exempt from doing so) which are available at all hospital entrances. Guidance around exemptions is available on the Government website. Please notify us on attendance if you are exempt from wearing a face mask. The Trust will endeavour to make reasonable adjustments for you, if appropriate. 
  • Maintain 2 metre social distancing

Adult inpatients


We have made changes to our visiting guidance for adult inpatients from 6 April 2021. All other visiting guidance, including maternity, remains unchanged.

Visits permitted are:

  • One nominated visitor per patient for the duration of stay
  • Limited to one close family contact or someone important to the patient, including a familiar carer.
  • The nominated visitor to visit for one-hour per day during the hours of 11am-7pm

Exceptions can be made under compassionate grounds or if the patient has specific needs that require the support of a carer, including vulnerable patients with dementia or learning disabilities, patients with a key carer, and patients receiving end-of-life care.

How do I arrange a visit?

Contact the ward after 2pm to arrange a visit for the following day or a later date
You will be asked some questions when you get in touch to decide if a visit can go ahead. These questions will be asked every time you visit to ensure everyone’s safety.

  • You will not be able to visit if you have any COVID-19 symptoms / have tested positive

  • You will not be able to visit if you’ve been advised to self-isolate by NHS Test and Trace


It may be that the ward has to restrict or postpone your visit if there are too many visitors, to allow for social distancing and the safety of all. We apologise in advance if this occurs.

To ensure that we can maintain our levels of safety for everyone, it is important that everyone follows the national guidance on social distancing and self-isolation, staying at home wherever possible, to help limit the spread of COVID-19.

If you are considered at ‘high risk’, visiting is not recommended and you do so at your own risk.

Before your visit, a member of our ward staff will discuss your visit and what you can expect.

On the day of your visit staff will ask the following questions, part of a safety check:

  • Are you feeling unwell?
  • Do you have a new/continuous cough?
  • Have you had any sickness or diarrhoea within the last 48 hours?
  • Have you noticed a change in your temperature?
  • Have you noticed a change in your normal sense of taste or smell?

 

Are you self-isolating because you have been in contact with anyone suspected as having, or who has tested positive, for COVID-19 in the past 14 days.

 

Bristol Royal Hospital for Children

Visitors to our children's wards are restricted to one immediate family member or carer on the ward at any one time. A maximum of two family members or carers can be named as visitors, but only one will be allowed on the ward at any one time. Handover between parents or carers must take place outside of the hospital. Please speak to the nurse in charge if you have any questions about wearing face masks or if your child has specific needs that need to be taken into consideration, such as a child who has a disability and needs the support of a carer.

We ask that siblings do not visit our children's wards. 

 

Attending our emergency departments

Bristol Royal Infirmary and Weston General Hospital emergency departments

Those coming to our emergency departments at the Bristol Royal Infirmary and Weston General Hospital are asked to attend alone, with a very small number of exceptions at the discretion of the nurse in charge or a consultant. People who are there to support a patient are not counted as a visitor, such as those accompanying:

  • 16/17 year old patients (or any patient under the age of 18 attending Weston General Hospital emergency department).
  • vulnerable patients (a vulnerable  patient is someone who is or may be for any reason unable to take care of themselves, or is unable to protect themselves against significant harm or exploitation).
  • patients receiving end-of-life care.
  • patients who have dementia, a learning disability, autism spectrum disorder (ASD) or a diagnosed mental health condition, where not having someone else present would cause the patient to be distressed.
  • patients with a disability or impairment who cannot attend on their own or require additional support to access services.

Where a visitor has been permitted, it will be limited to one person to accompany the patient, and they must have no COVID-19 symptoms. If you are in any doubt or need to make additional arrangements to support your particular needs please speak to a member of staff.

Bristol Royal Hospital for Children emergency department

Those coming into our children's emergency department can be accompanied by a maximum of one family member, friend or carer. Those accompanying a child into the department must have no COVID-19 symptoms. Please speak to the nurse in charge if you have any questions about wearing face masks or if your child has specific needs that need to be taken into consideration, such as a child who has a disability and needs the support of a carer.